Datamark, a global provider of business process outsourcing (BPO) and contact center services, announced a major expansion of its contact center services business in support of one of the largest over-the-phone language interpretation service providers in the world, from 40 to nearly 500 agents.
The company has already embarked on its recruiting and hiring campaign in Juarez, Chihuahua for these high-skill interpreter positions for its. The company plans to reach the contracted number of new hires over the next 24 months.
The agents will provide English-Spanish language interpretation services for calls involving business, legal, insurance, healthcare and government services. Datamark began providing contact center services for the over-the-phone interpretation client in November of 2016.
“We are very excited to launch this significant expansion of English-Spanish interpretation services for our client,” said Datamark President, Bill Randag.
“The agent positions that we will be recruiting and hiring for require an extremely high level of expertise in both languages. The ability to conduct simultaneous interpretation is a professional skill that goes far beyond simply being bilingual. We are pleased to bring a significant number of these high-skill jobs to the Borderland region,” Randag added.
Persons interested in becoming an over-the-phone interpreter can apply for the position online here.
Datamark, Inc. is a business process outsourcing company specializing in high-volume digital mailroom management, document processing/document management, contact center services, and process improvement consulting for Fortune 500 companies and other large enterprises.
Headquartered in El Paso, Texas, Datamark employs nearly 2,500 people in its U.S., Mexico and India facilities.